We are looking for two advanced undergraduate students to become a part of our team and help with the onboarding and support of participants. This role offers a great opportunity to enhance your communication and problem-solving abilities while actively contributing to a vibrant and collaborative team working on the intersection of smartphone use and social justice. The position entails a commitment of 10 hours per week, and we offer flexible work hours to accommodate your class schedule.
How to apply:
- Interested candidates should submit their CV/resume to Dr. Jihye Lee at jihye.lee@austin.utexas.edu. Please use [Student Employee Application - Participant onboarding and support 2024 Spring] as the subject line of your email. Applications will be reviewed on a rolling basis until January 29, 2024.
- Proficiency in English, including strong written and verbal communication skills.
- Friendly and approachable demeanor with a passion for helping others.
- Students from any major are welcome to apply.
- Prior customer service, support, or onboarding experience is a plus.
- Should not currently hold another full-time (20 hours/week or more) on-campus position.
- The project aims to start as soon as possible. The timeline and time commitment can be discussed with interested candidates, depending on the duration of tasks.
- Assist in coordinating and scheduling participant orientations and training sessions via Zoom.
- Respond promptly and professionally to participant inquiries.
- Collaborate with our team to ensure a smooth experience for participants.